Business Systems Analyst (AA/EE Position) (REF: KK254) (Market Related Salary) – Woodstsock, Western Cape

Job Overview

Reporting to the Head of IT, the successful candidate will need to understand the role of IT systems in the organization and determine the best technologies to increase efficiency and effectiveness.

You will be required to optimize business processes through the use of workflow and automation technologies. Oversee the installation and configuration of systems to customize them to fit the organization’s needs.Test systems and train individuals on how to use systems. Develop and document business objectives, data requirements, processing documentation and specifications.


Ensuring that the requirements set by the business are captured and documented correctly before any solutions are developed

Solving Business requirements through the use of current or new best of breed applications, compiling business cases for 3rd parties to meet this need where applicable

Maintenance and growth of all internal business systems

Building effective relationships with clients (mostly internal) to develop joint vision for projects

Managing expectations through careful and proactive communications regarding requirements and changes

Using negotiation skills to build final consensus on a common set of requirements from all stakeholders

Ensuring that Stakeholders understand implications of their decisions, and provide options and alternatives when necessary

Determining operational objectives by analysing business functions; gathering information; evaluating output requirements and formats

Designing new computer systems by analysing requirements;constructing workflow charts and diagrams; studying system capabilities;writing specifications

Developing an understanding of how present and future business needs will impact solutions

Improving systems by studying current practices; designing modifications

Recommending controls by identifying problems; writing improved procedures

Applying automation where applicable

Providing references for users by writing and maintaining user documentation; providing help desk support; training users

Maintaining user confidence and protecting operations by keeping information confidential

Preparing technical reports by collecting, analysing, and summarizing information and trends

Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications;establishing personal networks; benchmarking state-of-the-art practices;participating in professional societies


Relevant Bachelor’s degree or similar with relevant certifications

At least 5 years of experience in FMCG

At least 3 years ERP systems experience (Microsoft DynamicsNAV would be advantageous)

Office 365 / SharePoint Online / Azure experience

Strong analytical skills

Solid understanding of planning / project principles, tools and techniques

Good understanding of Database design and structures

Experience in Workflow and automation

Experience in SQL scripting

Solid experience in BI and Reporting Tools

Experience in ERP a definite plus

Job Detail
  • Salary RangeMarket Related
  • Experience5 Years
  • QualificationBachelor Degree
  • AA/EEYes